Communications
| The Communications Division is responsible for providing radio communication for the Oregon County Sheriff's Office and the Alton Police Department. The Communications Division also provides efficient and effective Emergency and Non-Emergency Dispatch services to the citizens of Oregon County. |  |
The Communications Division consists of one work station. There are two full-time dispatchers and 2 relief dispatchers. Communications is staffed 24-hours a day by a MULES Certified Tele-communicator. In addition to answering calls for service, Communications maintains the MULES and National Crime Information Center (NCIC) record entries for Oregon County Sheriff's Office and the Alton Police Department through the Missouri Department of Public Safety and the Federal Bureau of Investigation.
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The Communications Division receives, processes, and disseminates Public Safety and Criminal Justice information for the benefit of the Oregon County Sheriff's Office and the citizens of Oregon County. We have the additional goal of providing continual planning, and organizations that support the overall operations of the Oregon County Sheriff's Office and its personnel.
It is our vision to achieve all of our goals in a manner which is reflective of the high standards of the Oregon County Sheriff's Office. We will make every effort to meet these goals with the greatest level of efficiency and professionalism, as expected by the community which we serve.
Call volume to the Communications Division is growing tremendously each year in Oregon County. Our mission is to maintain communication during the worst conditions, situations, and environments in a timely manner; to work together within all departments and agencies.
What is an emergency?
- Fires
- Crimes in Progress
- Vehicle accidents with injuries
- Family Disturbances
- Breathing problems
- Choking, unconsciousness
- Poisoning
- Drowning
- Stabbing
- Other life-threatening situations
In an Emergency, Remember to:
- Stay Calm
- Speak Clear
- State Your Location
- State Who You Need - police, fire or EMS
911 is an important number to remember!
- 911 should be dialed only if an emergency exists!!
- If someone dials 911 and there is not a true emergency, the dispatch operators may refer you to the non-emergency number 417-778-7888 . . . this is to keep the 911 line open for those true emergencies!!
- Please only use 911 if a true emergency exists!!
*Note: When you dial 9-1-1 from a cellular/mobile telephone, the 9-1-1 dispatcher may ask you specific questions about where you are located and may also route your call to a 9-1-1 answering point in another jurisdiction. This is due to how 9-1-1 calls from a cellular telephone are routed to dispatch centers.
